Privacy Policy

1. Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information:

Name

Email address

Phone number

Delivery address

Birthdate (for promotions)

Payment method (tokenized via third-party processors)

Digital Interactions:

Online ordering activity

Website visits and behavior (via SpotHopper)

Call data (via PizzaCloud)

Purchase history and preferences (via SpeedLine POS)

2. How We Use Your Information

We use the collected data to:

Process and fulfill orders

Send order confirmations and delivery updates

Offer personalized marketing promotions (email, SMS, push notifications)

Improve our website and customer experience

Track call performance and improve service quality (via PizzaCloud)

Analyze customer preferences and buying behavior (via SpeedLine)

Build targeted marketing campaigns (via SpotHopper)

3. Third-Party Platforms

Pizza iQ partners with the following platforms, each with their own privacy policies:

PizzaCloud: Used for VoIP call management and customer service performance.

Spothopper: Used for website hosting, email marketing, and analytics.

SpeedLine Solutions: Our point-of-sale system for in-store and online orders.

These services may collect, process, and store data in accordance with their terms. We ensure that all vendors are compliant with applicable privacy standards.

4. Sharing of Information

We do not sell customer information. We may share your data only with:

Authorized third-party vendors for marketing or service delivery

Legal authorities if required by law or for fraud prevention

Internal teams for marketing, analytics, and customer support

5. Your Privacy Choices

You may:

Opt out of email or SMS marketing at any time

Request access, correction, or deletion of your data

Control cookie settings via your browser

To update your preferences, contact us at:

info@pizza-iq.com

(724)-900-2177

6. Data Security

We use industry-standard encryption, secure servers, and strict access controls to protect your data. All payment information is processed through PCI-compliant providers.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy occasionally. All changes will be posted on our website with the updated effective date.